Shop Policies
Digital downloads
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File delivery
Your files will be available to download once payment is confirmed.
Physical Paintings and Art Prints
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File delivery over Rs. 1200 for Indian orders and over Rs. 10,000 for International orders.
Your order will starting processing once we receive the payment.
Indian orders will take 3 - 5 business days to ship while International orders will take up to 1-2 weeks to ship.
You will be updated via email once your order has shipped.
Returns & exchanges
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Since these products are handmade, it's not possible to replace them. If your product has been damaged in the transit, please send us a mail at moondustattic@gmail.com with images of the damaged product within 72 hours of receiving the order. We will check and see what can be done about it.
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Shipping charges are non-refundable.
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The following items can't be returned or exchanged
Because of the nature of these items, the following items can't be refunded, returned or exchanged :
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Digital downloads
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Original Paintings
If your file is corrupted you can contact me any time, I will resend you the files.