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Shop Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Physical Paintings and Art Prints

File delivery over Rs. 1200 for Indian orders and over Rs. 10,000 for International orders.

Your order will starting processing once we receive the payment.

Indian orders will take 3 - 5 business days to ship while International orders will take up to 1-2 weeks to ship.

You will be updated via email once your order has shipped.

Returns & exchanges

  • Since these products are handmade, it's not possible to replace them. If your product has been damaged in the transit, please send us a mail at moondustattic@gmail.com with images of the damaged product within 72 hours of receiving the order. We will check and see what can be done about it.

  • Shipping charges are non-refundable.

The following items can't be returned or exchanged

Because of the nature of these items, the following items can't be refunded, returned or exchanged :

  • Digital downloads

  • Original Paintings

If your file is corrupted you can contact me any time, I will resend you the files.

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